- Buyers must be 18+ years old.
- Live pet availability depends on health and stock.
- Buyers are responsible for pet care after delivery.
- Misuse or harm to pets will result in a ban from future purchases.
- All content and media on this site are owned by Pet Multiverse and cannot be reused without permission.
- Placing an order means you accept our policies and responsibility for caring for pets.
Privacy Policy – Pet Multiverse
Effective Date: [1 May 2025]
Website: www.petmultiverse.in
Company Name: Pet Multiverse
🛡️ 1. Introduction
At Pet Multiverse, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
🔍 2. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, shipping and billing address
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Payment Information: Processed securely via Razorpay or other third-party gateways (we do not store card details)
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Order Details: Product(s) purchased, order history
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Technical Information: IP address, browser type, cookies, device data for analytics
📦 3. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate order updates and promotions
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Improve website functionality and user experience
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Respond to customer service queries
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Comply with legal and security requirements
🔐 4. Data Security
We use industry-standard encryption and secure servers to protect your information. Our payment processing partners are PCI-DSS compliant.
📨 5. Email & SMS Communication
By purchasing from us or submitting your information, you agree to receive transactional emails and order updates. You can opt-out of promotional emails or SMS at any time by clicking “Unsubscribe” or contacting us.
🔗 6. Third-Party Services
We may share limited information with trusted third parties (payment gateways, shipping partners, analytics tools), only to fulfill your order or improve service. We never sell your data.
🍪 7. Cookies
We use cookies to personalize content, track usage, and improve performance. You can control or disable cookies in your browser settings.
👶 8. Children’s Privacy
Our site is not intended for users under 13. We do not knowingly collect data from children.
⚖️ 9. Your Rights
You can request to access, update, or delete your personal data by contacting us at [Insert Email]. We will respond within 7 working days.
✉️ 10. Contact Us
If you have questions about this Privacy Policy, contact:
📧 Email: [email protected]
📞 Phone: [+91 -8237252084]
