Privacy Policy – Pet Multiverse
Effective Date: [1 May 2025]
Website: www.petmultiverse.in
Company Name: Pet Multiverse
🛡️ 1. Introduction
At Pet Multiverse, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
🔍 2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping and billing address
Payment Information: Processed securely via Razorpay or other third-party gateways (we do not store card details)
Order Details: Product(s) purchased, order history
Technical Information: IP address, browser type, cookies, device data for analytics
📦 3. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate order updates and promotions
Improve website functionality and user experience
Respond to customer service queries
Comply with legal and security requirements
🔐 4. Data Security
We use industry-standard encryption and secure servers to protect your information. Our payment processing partners are PCI-DSS compliant.
📨 5. Email & SMS Communication
By purchasing from us or submitting your information, you agree to receive transactional emails and order updates. You can opt-out of promotional emails or SMS at any time by clicking “Unsubscribe” or contacting us.
🔗 6. Third-Party Services
We may share limited information with trusted third parties (payment gateways, shipping partners, analytics tools), only to fulfill your order or improve service. We never sell your data.
🍪 7. Cookies
We use cookies to personalize content, track usage, and improve performance. You can control or disable cookies in your browser settings.
👶 8. Children’s Privacy
Our site is not intended for users under 13. We do not knowingly collect data from children.
⚖️ 9. Your Rights
You can request to access, update, or delete your personal data by contacting us at petmultiverse01@gmail.com. We will respond within 7 working days.
✉️ 10. Contact Us
If you have questions about this Privacy Policy, contact:
📧 Email: petmultiverse01@gmail.com
📞 Phone: [+91 -8237252084]
